Important Information For Replacing A Roof Window
No matter who replaces your windows, for your own peace of mind, please ensure all the criteria below are fulfilled. All VELUX windows come with a free 10 year product guarantee from VELUX which you receive once you have registered your windows on the VELUX website. Anybody can do this and it is very easy to do. If you would like us to do this for you then just let us know - we'll be only too happy to help.
Please note, this is a product guarantee for a window that has been installed correctly, in line with current, (at the time of installation), product instructions.
A FENSA (or equivalent governing body), certificate is your assurance that the installer who fitted your windows or doors has complied with Building Regulations. It also means that your installation(s) will have been registered with the Local Council. These are legal requirements and proof of them is essential when selling your home.
Please make sue that you receive these no matter who replaces any windows in your home as trying to register the replacement windows retrospectively can be very expensive and time consuming. This registration and certification should be included in the cost of your window replacement.
Also being a member of a governing body, we are obliged to offer you an insurance–backed guarantee with all window replacements. You do not have to have this but please feel free to request one or ask for more details.
VELUX windows are covered by the VELUX 10 year guarantee. (Electrical product, blinds and shutters 3 years.)